Refund Policy

At StickyHouse, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.

Return Policy

Eligibility for Returns:

• You have 30 days from the date of purchase to return an item.
• To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
• A receipt or proof of purchase is required to process your return.

Non-returnable Items:

• Certain items such as perishable goods, intimate or sanitary goods, hazardous materials, or flammable liquids and gases cannot be returned.
• Gift cards and downloadable software products are also non-returnable.

Return Process

• Contact Us:
  • Email us at contact@stickyhouse.shop.com to initiate a return. Please provide your order number and the reason for the return.
• Return Authorization:
  • Once your return is approved, we will send you a return shipping label and instructions on how to send back your item.
• Shipping:
  • Attach the provided return shipping label to your package and drop it off at the nearest shipping location.
  • StickyHouse covers the cost of return shipping.

Refund Policy

Processing Refunds:

• Once we receive your returned item, we will inspect it and notify you that we have received your returned item.
• We will immediately notify you of the status of your refund after inspecting the item.

Refunds:

• If your return is approved, we will initiate a refund to your original method of payment.
• The credit will be applied within a certain amount of days, depending on your card issuer’s policies.

Shipping Times

• Processing Time: 1-3 business days
• Shipping Time: 4-5 business days
• Free Shipping: All orders qualify for free shipping.